RETURNS / REFUNDS / EXCHANGES
Be sure to measure before you order...that is a must!
All the art we use comes from one of Ken Loyd's paintings. They are printed on demand and therefore we do not offer refunds.
We have tried to make sure we describe the art and the items we use so you will not need a refund.
Please make sure you pick the right size and color because our manufacturer will only exchange items if they are defective or damaged!
Please contact us at firstname.lastname@example.org
Items Damaged / Wrong Product Shipped
Please take a photo and send them to us a: email@example.com
Sizing Issues for Shoes
In the rare event that a customer is unhappy with the fit of their shoe, Art By Loyd will process a free exchange for you.
Refunds will not be issued for sizing issues, only exchanges are allowed.
Free Exchanges will only be allowed once per shoe order.
In order for a free exchange to be processed, Customer must provide the following information: reason the shoe didn’t fit (i.e. too small, too big, too narrow), the new size requested by the customer, customer name, and order number,
Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer-input error and will not be eligible for exchange
SHOE SIZE CHART
| Heel-To-Toe Length (CM)