Contact Us

  • General Questions:  info@artbyloyd.com
  • Giclee' Prints Questions:  kathy@artbyloyd.com
  • Gifts & Things Questions:  cody@artbyloyd.com
  • Original Paintings Questions:  ken@artbyloyd.com
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  • Shipping Information


    • Shipping for all items on our website is 15%.

    • We ship USPS Priority Mail, please allow 4-6 weeks for all shipments.

    • Canvas giclees', Dye Infused Aluminum and any special orders, please allow 4-6 weeks

    • Gift Items are usually 3-4 weeks

    • Special Occasions please tell us your deadline and we will let you know if we can meet it.

    Please remember we are a family run business and we try our hardest to make sure you are 100% satisfied.


    Mahalo, Art By Loyd Ohana

    Exchanges:

         *While we do guarantee that you will receive your art in good condition, we do not do refunds, we send you a replacement.   EXCHANGE the only option.

    Everything is custom made which is why we do not make Refunds.  You can exchange for equal value.


About your order/ Returns Policy

About Your Order
Everything we sell is handmade and available from a few shops, online, and at the Famous Maui Swap, booth 311-312.
Everything we sell is Made To Order.  Depending on your order it may take 4-6 weeks.  Some items are in our show inventory and we can just grab and ship it in a matter of days.  So please assume 4-6 weeks for delivery.  If you have a date in mind (birthday, anniversary, etc) we will do that for you.  (we have not missed one yet!)  Again since we custom make your art order please allow a bit of time.


Returns

Our designs are all printed on demand, for this reason we do not offer refunds.

If you need to change or cancel your order, you must do that in the first 24 hours after your or


Exchanges:

     *While we do guarantee that you will receive your art in good condition, we do not do refunds, we send you a replacement.   EXCHANGE the only option.

Everything is custom made which is why we do not make Refunds.  You can exchange for equal value.